Key Highlights:
- TikTok user @ivymarieplay says she asked Great Clips for a trim but believes roughly four inches of hair were cut.
- Her video describing the appointment as “haircut roulette” has received more than 3.8 million likes and 3,200 comments.
- Viewers debated whether the experience reflected Great Clips as a brand or the individual stylist involved.
TikToker says Great Clips trim resulted in more hair being cut than expected
TikTok user @ivymarieplay is warning people to be cautious about where they get their hair cut after describing an unexpected experience at Great Clips. She said she entered the salon requesting a simple trim and left believing that significantly more hair had been removed than she intended.
In a video that has attracted more than 3.8 million likes and 3,200 comments, @ivymarieplay described Great Clips as “haircut roulette,” saying customers never know what they are going to get. She said she clearly communicated that she wanted only the damaged ends removed.
“I walk in and I’m like, ‘Hey, just a little trim. Just get the dead ends off.’ Lady’s like, ‘Got it,’”
According to @ivymarieplay, the stylist then asked whether she wanted her hair washed before or after the haircut. She said she chose to have it washed first.
“And I was like, uh, this is gonna be fun. It’s like, ‘How about we wash it first?’”
Great Clips haircut prompted concern over amount of hair removed
@ivymarieplay said the appointment took an unexpected turn when she returned from the shampoo bowl. She claimed the stylist began cutting before brushing or sectioning her hair.
“She takes me over to the bowl, washes my hair, brings me back over, and before she gets out a brush to brush it or a comb to part my hair, she just grabs the scissors out and starts cutting,”
“No parts, no nothing. Just starts cutting.”
In the video, @ivymarieplay said she watched her hair fall to the floor as the stylist continued. She joked about the amount of hair being removed while the haircut was underway.
“And I was like, wow, we’re making a wig for somebody else today,”
Although she said she had requested a trim, @ivymarieplay showed viewers a comparison of her hair before and after the Great Clips appointment. She claimed that approximately four inches had been cut off.
The finished haircut did not appear to be as dramatic as @ivymarieplay initially feared. However, she said the experience was concerning for anyone who feels strongly about maintaining their hair length.
“Don’t go to Great Clips,”
“If you have an emotional attachment to your hair ’cause there’s a good chance you won’t have it when you leave.”
Viewers share Great Clips haircut stories
The video prompted viewers to post reactions and describe their own experiences at Great Clips. One commenter joked about how calmly @ivymarieplay appeared to respond to the haircut.
“I’m curious what dose and what meds are you on? Cause you’re very calm…”
Other women shared photos and stories of haircuts they said had gone wrong, including uneven cuts and lopsided bangs. Another commenter used humor to describe the prospect of visiting the salon.
“I’ll be heading to my nearest Great Clips the next time I’m in the mood to feel something,”
Not everyone in the discussion blamed Great Clips itself. A commenter who identified as a hairstylist with 27 years of experience argued that the individual professional performing the haircut may matter more than the salon’s name or price.
“Hairstylist of 27yrs. Repeat after me people IT DOESNT MATTER THE NAME ON THE DOOR OR THE PRICE. ITS THE PERSON STANDING BEHIND THE CHAIR,”
The comment offered an alternative perspective, suggesting that a customer’s experience may depend primarily on the stylist rather than the Great Clips brand alone.
Why This Matters
The Great Clips discussion highlights the importance of clear communication between customers and hairstylists, particularly when a client requests a specific amount of hair to be removed. It also shows how a single TikTok account of a salon visit can generate widespread discussion, personal anecdotes and debate over whether responsibility lies with a brand, an individual stylist or both.
The Daily Dot was unable to independently verify the haircut described in the video. The account remains based solely on @ivymarieplay’s description of her experience at Great Clips.
Frequently Asked Questions
What did @ivymarieplay ask for at Great Clips?
She said she asked for a small trim to remove her dead ends.
How much hair did she say was cut?
@ivymarieplay claimed that roughly four inches were removed, although the haircut did not appear as dramatic as she initially feared.
Was the Great Clips account independently verified?
No. The Daily Dot reported that it could not independently verify the haircut and that the account was based solely on @ivymarieplay’s version of events.